Empower Your EV Journey with CDG ENGIE App
Introducing the CDG ENGIE mobile app, your go-to solution for electric vehicle charging. Effortlessly locate charging stations, check real-time availability, and plan your trip seamless—all from your phone. With secure payment options and a user-friendly interface, managing your EV charging has never been easier. Join the electric mobility revolution today and drive with confidence!
Steps To Get Started
How to Register an Account
Step 1 Click on “Register Now”
Step 2 Enter your name and email address
Step 3 Select your vehicle type
Step 4 Set your password
Step 5 Enter your mobile number
How To Start and Stop Charging
Step 1 Select the charging station
Step 2 Select the charging point. Click “Charge Now”
Step 3 Click “Start Charging”
Step 4 Click “Stop Charging” to stop the charging session
Step 5 Track your receipt from ” Charging History”
- EV Charging Hotline
- 6881 8383
QUICK USER GUIDE
Frequently Asked Questions
Charging
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How do I use the EV charger?
Please see below for instructions on how to use the EV chargers with our App.
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How can I get directions to the charger of my choice?
Tap on the navigation button highligted in the image below:
This should launch your default navigation App to guide you to the charger.
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I am at carpark with multiple chargers. How do I identify my charger on the app?
Each charger has a unique ID number, which typically consists of 5-6 digits. There should be sticker on the physical charger with these numbers. Please select the charger with the corresponding numbers in your App to interact with the charger.
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How do I know when my vehicle has stopped charging?
You may view the status of your charging session from the App.
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The AC charger is rated at 22kW (or higher). Why am I not charging at this rate?
Your vehicle's AC charging rate depends on the maximum AC charging rate of its onboard charging system that is stated in your vehicle manual.
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If I do not unplug my car, will it overcharge?
No, your car has a built-in system to prevent it from overcharging. However, you are encouraged to unplug your vehicle once it is done charging to give others the opportunity to use the charger.
